Our professional team of highly qualified staff offers our customers competent support. Direct customer contact means we can deal with inquiries quickly and efficiently.
We can be contacted by e-mail (support(at)wibu.com) or phone (+49 721 9317215) Mondays to Fridays from 8 am to 12 am and from 1 pm to 5 pm (CET).
To help us deal with your request quickly and efficiently, we need the following information:
- Software vendor's name
- Version and name of the protected software
- Operating system
- Version of the installed Wibu-Systems software / driver
- Hardware configuration (printer, etc.)
- Detailed error description
Alternatively, you can fill out an online form with all the necessary details and submit it to our support team.